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Enterprise Solutions Architect

2 weeks ago

Stockholm, Stockholm, Sweden Sana Labs AB Full time

Sana Labs AB is a leader in AI-powered knowledge access for organizations worldwide.

Our Solutions Engineering team plays a critical role in bridging the gap between product development and client-facing teams, ensuring seamless adoption of our latest AI product, Sana AI.

The team excels in adaptability, entrepreneurial spirit, and pursuit of excellence, with many members joining from top tech firms like Google AI, Spotify, BCG, and McKinsey.

We're on a mission to build an AI assistant for work with limitless capabilities, processing vast amounts of information and answering complex questions.

This means you'll collaborate with cutting-edge Large Language Models and be at the forefront of operationalizing AI potential within leading global companies.

Your role will evolve as our client base grows, including coaching new solution engineers, scaling designed solutions, and creating playbooks for successful Sana AI deployments.

Your Key Responsibilities
  • Deliver technical support during pre-sales and implementation phases, ensuring prompt and accurate query resolution.
  • Establish trust and credibility with clients, especially large enterprises, by demonstrating deep technical expertise.
  • Collaborate closely with product managers and engineers to stay updated on the latest product developments and ensure smooth communication between teams.
  • Address complex technical issues that arise during sales and deployment, ensuring efficient and effective solution implementation.
  • Identify and implement process improvements to enhance the efficiency of sales and deployment processes.
You Should Apply if:
  • You have a strong technical background in software engineering, systems engineering, or a related field.
  • You have proven experience in a client-facing technical role, preferably in the tech industry.
  • You possess excellent problem-solving skills, enabling you to address complex technical issues quickly and effectively.
  • You have strong verbal and written communication skills, able to explain technical concepts to non-technical stakeholders.
  • You enjoy working collaboratively with cross-functional teams, including product managers, engineers, and sales teams.
  • You have a self-starter mindset, proactively identifying issues and opportunities without needing guidance.
We Offer:
  • The opportunity to empower global organizations to tackle complex problems faster with AI-driven knowledge access.
  • A competitive salary complemented by a transparent and highly competitive options program.
  • Fast career development opportunities in a rapidly evolving entrepreneurial environment.
  • A role based in Stockholm with access to centrally located offices in NYC and London, designed to foster creativity and innovation.

We're committed to diversity, equity, and inclusion, and welcome applications from candidates with diverse backgrounds and experiences.