Renewable Energy Support Specialist

4 days ago


Stockholm, Stockholm, Sweden Solplanet Full time
About Solplanet

We are a leading provider of renewable energy solutions, driven by a simple idea: making solar energy accessible to everyone.

  • Our solar inverters, energy storage systems, and EV chargers are designed to be easy-to-install, reliable, and user-friendly.
About the Role

As a Technical Support Engineer at Solplanet, you will play a crucial role in ensuring our customers receive exceptional support and training on our products.

  • You will work closely with our sales teams to maintain customer relationships, gain trust, and strengthen loyalty.
  • Develop and maintain strong relationships with key stakeholders in our distributor, installer, and EPC network.
  • Collaborate with Product Management to enhance our product roadmap based on your technical expertise and insight into the competitive landscape.
  • Deliver online or onsite training to customers, including distributors and installers.
Requirements
  • Bachelor's degree in Electrical Engineering, Renewable Energy, Photovoltaic Engineering, or a related field.
  • Fluent in Swedish and business fluent in English.
  • Extensive knowledge of PV, energy storage systems, and EV chargers, including product specifications, grid code requirements, and competitive landscape.
  • Ability to work independently and focused in a dynamic environment.


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