Global Banking Coordinator

2 weeks ago


Stockholm, Stockholm, Sweden Deutsche Bank Full time
Cash Management Services

Our Cash Management Services encompass account opening, maintenance, and closing for corporate clients. We implement cash management solutions like Cash Manager, Local and Cross Border Pooling, and provide service on day-to-day inquiries.

Electronic Banking, including SWIFT Fileact & FIN, Host to host, and APIs, is a key element of our services. By ensuring high-quality service, we act as the first point of contact for corporate clients to support them in their day-to-day business.

Responsibilities
  • Manage a select portfolio of clients, providing dynamic, sensitive, and professional contact points and coordinators for all their day-to-day implementation and service needs.
  • Maintain cash management products (technical setup of access channels and liquidity management, etc.) of existing clients using standard project management tools.
  • Respond to account/transaction-related inquiries and provide solutions in close coordination with internal departments or other Implementation and Service units abroad.
  • Liaise closely with global & regional Cash Management Implementation, Sales, Product Management, and service teams in a dynamic international environment.
  • Organize and lead international meetings on issues and escalations that impact client's Cash Management operations by taking ownership for the identified issues until a successful resolution is reached.
  • Monitor important transactions (e.g., netting rounds).
  • Identify cross-selling opportunities and liaise with Sales about further follow-ups.
Qualifications & Experience
  1. Bachelor's/Master's degree, 5+ years in global banking, treasury, or equivalent.
  2. Fluent English and Nordic languages, verbal and written.
  3. Good knowledge of Microsoft Office incl. Word, Excel, and Power Point.
  4. Good understanding of corporate cash management products as well as SEPA/domestic/international payment methods and instruments.
  5. Client focus and ability to balance between DB interest and client's interest.
  6. Strong interpersonal, communication, and problem-solving skills.


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