Helpdesk Professional

10 hours ago

Älmhults Kommun, Sweden IKEA Full time

**Our Mission**

At IKEA, we strive to empower our employees to achieve their best and provide exceptional customer experiences. As an IT Support Specialist, you will play a critical role in delivering high-quality IT support to our end-users.

**Key Accountabilities**

  • Manage and resolve IT-related incidents and requests from end-users in a timely and efficient manner.
  • Develop and implement knowledge management systems to improve team collaboration and information sharing.
  • Collaborate with cross-functional teams to identify and address technical issues.

**Requirements**

  • Strong technical skills and experience in IT support, helpdesk, or related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.

**What We Offer**

  • Competitive compensation package and benefits.
  • Opportunities for growth and development.
  • Collaborative and supportive work environment.

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