
Software Deployment Specialist
11 hours ago
At Tendencys Innovatios, we are revolutionizing the way our customers make data-driven decisions and drive real-world impact. Our cutting-edge software solutions empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
Our mission is to bring the right data to the people who need it, enabling them to make better decisions and drive meaningful change.
Job Description
As a Software Deployment Specialist at Tendencys Innovatios, you will be responsible for leveraging data in operational and real-world action. You will work as part of a driven and creative team of Engineers, Product Designers, and other experts to deploy software against the most challenging problems our world faces.
Your mission will be to synthesise disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.
You will immerse yourself in our customers' most intricate workflows, partner with customer teams, and explore the data to enable us to scale. A select number of experts may also be deployed to internal teams and problems.
In this role, you will tackle complex problems that require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately empower our customers to make better decisions.
Responsibilities
- Go onsite and meet with customer analysts to understand the critical questions they need to answer and locate their biggest pain points.
- Identify relevant datasets through deep engagement with customer problems and workflows, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline.
- Work with the customer to build bespoke workflows for new user groups.
- Lead training sessions to ensure that the product is meeting user needs, and to ensure it is being used widely enough to have concrete impact on our partners' operations.
- Present the results of our work and proposals for future work to audiences ranging from analysts to C-suite executives.
- Embed with our Software Engineering and Product Design teams to incorporate what you saw in the field into cross-Palantir product offerings.
- Build and deliver demos to new and existing customers.
- Scope out potential engagements in new industries and in increasingly expanding locations around the world.
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