Flight Attendant

POSITION OVERVIEW

In this role, you will provide outstanding customer service with a focus on 'sales through service', ensuring that customer satisfaction remains your top priority. You will be motivated and eager to learn all safety protocols, first aid techniques, and service procedures, demonstrating discipline in adhering to these standards. You will consistently seek opportunities for personal and professional growth. As a skilled communicator, you will exhibit emotional intelligence, adjusting your communication style to foster strong relationships with both customers and colleagues. With a commitment to teamwork, you will work collaboratively to achieve results. Your flexibility will allow you to adapt to a varied work schedule, embracing changes in operational procedures and encouraging your peers to do the same.

CANDIDATE PROFILE

A strong passion for delivering exceptional customer service. Excellent situational awareness and communication skills, with fluency in both Swedish and English. Resilience to thrive in a dynamic environment where each day presents new challenges and diverse customers. Ability to maintain composure and effectiveness under pressure. Initiative to work independently while also engaging with various teams. A desire for continuous learning and development opportunities. Acknowledgment of the importance of following established procedures and influencing others to do the same.

ROLE REQUIREMENTS

Detailed role requirements can be accessed through our dedicated portal.

EMPLOYEE BENEFITS

Access to our employee benefits portal featuring exclusive discounts. Comprehensive life insurance, workers' compensation, and occupational health coverage. Wellness allowance of 3000 SEK. Pension scheme in accordance with ITP standards.

At TUI, we are committed to leading the travel industry by continuously innovating to enhance customer experiences and expand our business, while fostering a supportive environment for our employees.

Our aim at TUI Airline is to cultivate strong, capable, and creative teams that will position us as the premier airline of the future. Trust and passion are integral to our culture, fostering a sense of belonging. Flexibility is essential across all areas of our airline, while maintaining high performance and efficiency.

We recognize that our workforce is as diverse as the destinations we serve. We encourage you to showcase your unique qualities and contribute to the future of travel.

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