
Technology Infrastructure Specialist
7 days ago
Leya is working to revolutionize the legal industry by empowering lawyers and automating legal work. As a key member of our team, the IT Lead will play a critical role in shaping our internal IT operations and infrastructure. The ideal candidate will have a proven track record in IT support, IT operations, or related roles, with a strong understanding of automation and workflow optimization.
Responsibilities:
- Managing and optimizing productivity platforms (Google Workspace, GitHub, Slack, Miro, Linear)
- Ensuring employees have access to necessary tools and systems while maintaining cost efficiency
- Automating workflows and integrating tools to eliminate unnecessary manual tasks
- Implementing zero-touch onboarding/offboarding processes across all tools
- Overseeing patch management, support, and configuration of laptops and mobile devices
- Managing identity and access management (IAM) and security protocols
- Maintaining office technology, including internet, alarms, and meeting room setups
- Ensuring policies and controls aligned with SOC2 and ISO standards are implemented and adhered to
Requirements:
- At least 5 years of experience in IT support, IT operations, or related roles
- Hands-on experience with IAM, MDM, and SaaS management in cloud-based companies
- Strong understanding of automation and workflow optimization
- Excellent problem-solving and troubleshooting skills
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