
Avenda Solutions AB Representative
5 days ago
A Day in the Life as a 1st Line Support Agent
Your daily focus will be to assist our customers through phone, web chat, and email.
You'll help our customers resolve their issues and ensure they have the correct settings on their account.
Over time, you'll become an expert in our system and serve as the primary point of contact for internal teams.
As a 1st line support agent, no two days will be the same.
You'll work normal office hours, Monday to Friday.
Your Daily Tasks- Helping customers through phone, web chat, and email to ensure they can use our system as desired.
- Supporting sales teams in sales demos and general technical support.
It would be beneficial if you:
- Speak additional languages, especially Swedish, Finnish, or French.
- Have experience in technical support, preferably in an international environment.
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