Revenue Assurance Lead

10 hours ago


Malå Kommun, Sweden TN Sweden Full time

Responsibilities and Challenges

The Senior Billing Executive will be responsible for:

  • Checking incoming requests to confirm all given information is filled up correctly in the template.
  • Analyzing the request and verifying against respective systems to ensure the request is valid for configuration.
  • Providing guidance to requestors who may not be familiar with template filling or unsure of the requirements.
  • Managing split billing enquiries, investigations, and reconciliations.

Key Performance Indicators

  • Ensuring all requests are properly configured and validated.
  • Resolving customer complaints and enquiries in a timely manner.
  • Identifying and addressing process gaps to improve efficiency and productivity.


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