Telephony Architect

About the Role

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• As a Telephony Architect at TN Sweden, you will lead the charge in transforming our customers' telephony experience within the Microsoft Teams platform.">
• Collaborate with clients to understand their needs, current infrastructure, and telephony challenges.">

Your Responsibilities

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2. Design customized telephony architectures that seamlessly integrate with Teams, leveraging various VoIP technologies and network infrastructures.">
3. Oversee the implementation of the solution to ensure efficient and reliable telephony integration.">
4. Continuously optimize the solution to enhance performance and user experience.">
5. Provide technical support and guidance to both internal teams and customers throughout the project lifecycle.">
6. Troubleshoot technical issues, offer best practice advice, and conduct training sessions for users and administrators.">

About You

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• Great knowledge of the Microsoft Teams platform and its telephony integrations.">
• Experience in designing and implementing telephony architectures.">
• Strong understanding of VoIP technologies and cloud-based communication solutions.">
• Fluent in both Swedish and English (additional language skills considered a plus).">
• Holding certifications such as Microsoft 365: Teams Administrator Associate.">
• Excellent communication skills, bridging technical language to diverse audiences.">
• Strong problem-solving and analytical skills.">

Location

Preferred locations for this position are in Sweden, but with our hybrid working environment, you'll have the flexibility to work both onsite and remote.

Application Process

We apply ongoing selection. For questions about the process, please contact Talent Acquisition Partner - Matilda Nordén.