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Customer Experience Logistics Manager

2 weeks ago


Stockholm, Stockholm, Sweden Gordon Delivery Full time
Job Description

As a Logistics Customer Partner Leader, you will be responsible for:

  • Building long-term relationships with assigned customers to drive business growth and customer satisfaction
  • Working with Sales to define logistics solutions and flows that meet customer needs
  • Leading the onboarding process for new key customers to ensure a smooth transition
  • Monitoring operational performance metrics to identify areas for improvement and implementing changes to meet customer expectations

You will work closely with our Sales, Logistics, and Customer Support teams to ensure exceptional customer experiences and address any customer issues promptly.