Content Operations Manager

2 days ago


Stockholm, Stockholm, Sweden NoA Elevate Full time

NoA Elevate is a pioneering content and brand-activating agency, dedicated to delivering innovative content solutions that drive results for our clients.

We are seeking a highly skilled Production Manager / Customer Success Manager to join our team on a one-year parental leave cover. You will be responsible for overseeing the production process, ensuring seamless execution of projects, and collaborating with a talented team of content creators.

The Role

This role involves managing communications with clients, our creatives, freelancers, and third-party vendors, while also being able to quote, resource plan, and run an entire content project from A to Z. You will be expected to have a deep understanding of client needs and requirements, and be able to derive maximum value from our services.

Key Responsibilities:
  • Project Development & Implementation
  • Client Partnership Building
  • Resource Scheduling & Budgeting
  • Team Leadership & Quality Assurance
  • Timeline Management & Reporting
  • Process Enhancement & Best Practices

You will be expected to have exceptional communication skills in Swedish and English, as well as experience in new digital tools and knowledge of Figma, Trello & Asana.

We value creativity, innovation, and a customer-centric approach, and are looking for someone who shares these values and can contribute to our success.



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