HR Data Management Specialist
4 weeks ago
Sinch is a Customer Communication Cloud company that powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences to their customers.
We are currently transforming Sinch HR to be fit for purpose for the future, including the design of new global HR processes, implementation of new HR technology, and improved ways of working, with the establishment of a Global HR Operations capability.
To strengthen HR Operations, we are looking for a HR Data Management Specialist to manage and ensure the accuracy, integrity, and compliance of HR data within the organization.
About the Role
The HR Data Management Specialist is responsible for managing and ensuring the accuracy, integrity, and compliance of HR data within the organization. The role involves adherence to legal and regulatory requirements and supporting the organization in maintaining best practices in data governance.
Key Responsibilities:
- Update and maintain organizational and employee data in HR systems, ensuring data accuracy, integrity, and security.
- Regularly audit HR data to identify and rectify inconsistencies, inaccuracies, or errors.
- Develop and implement data entry protocols and data management best practices.
- Collaborate with HR and IT to enhance data management processes, tools, and efficiency.
Compliance:
- Ensure HR data and processes comply with local, national, and international labor laws and regulations.
- Maintain up-to-date knowledge of relevant labor laws, data privacy regulations, and industry standards and update HR policies and practices accordingly.
- Prepare and submit compliance reports to regulatory authorities as required.
- Support internal and external audits by providing necessary data and documentation.
Reporting and Analytics:
- Generate HR reports and dashboards for management and other stakeholders to support decision-making.
- Analyze HR data to identify trends and provide insights into HR strategy and development.
Requirements:
- Proficiency in using HR systems, working with data and analytics.
- Experience of help desk software systems to manage inquiries, track tickets, and document resolutions.
- Demonstrated experience in providing high-quality customer service within HR.
- Basic knowledge of HR policies, processes, and audit experience.
- Knowledge of data laws, regulations, and compliance standards.
About Sinch:
Sinch is a company that dreams big, wins together, keeps it simple, and makes it happen. We are an equal opportunity employer and welcome diversity in our workplace.
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