Quality Assurance Associate

21 hours ago


Stockholm, Stockholm, Sweden Karo Healthcare Full time

Karo Healthcare is a dynamic and growing company making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories, we own and sell over 80 brands in about 90 countries.

Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A. Since 2019, under EQT ownership, we're rapidly heading towards a leadership position in consumer health.

We're currently looking for a Quality Assurance Associate for our office in Stockholm. This role is a limited employment until the end of 2025.

Key Responsibilities:
  • Log and track customer complaints in our internal system, ensuring all issues are resolved in a timely manner
  • Manage the complaints inbox, respond to customer queries, and follow up as necessary
  • Collaborate with internal teams to escalate and resolve customer issues


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