Customer Success Manager

5 days ago

Ronneby, Sweden NovaCast Systems AB Full time

**About NovaCast Systems AB**

NovaCast Systems AB specializes in delivering analysis and simulation of the casting process using various products. This allows customers to deliver a faster and safer product, resulting in an even better customer experience.

We are currently expanding our operations and seeking a talented colleague who wants to join us on our exciting journey. As an early member of our team, you will collaborate with a tight group where everyone helps each other achieve their goals and have a lot of fun together along the way.

**Job Description:**

The role of Customer Success Manager is crucial in maintaining strong relationships with clients and stakeholders. You will provide expert guidance on metallurgical products and solutions to clients, identify customer needs, and recommend appropriate products or services.

You will also work with some of the product area's suppliers, developing and administering purchases from them. Additionally, you will show existing customers how they can use NovaCast metallurgical products to strengthen their own business.

  • Provide expert guidance on metallurgical products and solutions to clients.
  • Identify customer needs and recommend appropriate products or services.
  • Build and maintain strong relationships with clients and stakeholders.
  • Collaborate with the technical and sales teams to develop tailored solutions.
  • Conduct product demonstrations and offer technical support during and after sales.

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