
Dynamics CRM Platform Lead Specialist
10 hours ago
Why Join Us?
As a Technology Manager for Dynamics CRM, you'll be part of a dynamic team shaping the future of technology landscape. You'll have the opportunity to influence decisions and shape the future of our technology landscape, taking active ownership of our CRM platform and related areas.
About the Role:
In this role, you'll oversee the technical aspects, infrastructure, and application-specific functionalities, ensuring alignment with business needs and developing towards the services strategy. Your responsibilities will include managing maintenance, deprecations, enabling new features, supporting, and solutioning enhancements within the Dynamics CRM domain.
Your Responsibilities:
- Manage and assist sourced partners to optimize service delivery including release, capacity, asset management, IT Security etc. Assist in requirements gathering and quality assurance.
- Provide technical guidance and approve design proposals and projects within the domain.
- Support audit compliance, license management, access reviews, and problem investigation within the domain.
- Define and maintain technical guidelines, procedures, and standards for the Dynamics CRM platform.
About You:
- Minimal bachelor's degree, preferred field of study: technology or business
- Deep knowledge of Dynamics 365 CRM across sales, service, and marketing/customer insights
- Dynamics platform knowledge, including integrations
- Knowledge in Azure Dev Ops, Power Apps, and Power Automate
- Professional experience in roles that greatly worked with Dynamics CRM technologies, and experience in leading projects
- Ability to work across projects – providing guidance and summarizing
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