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Financial Support Expert

2 weeks ago

Stockholm, Stockholm, Sweden Qred AB Full time

We're a cutting-edge fintech company on a mission to revolutionize small business financing in Northern Europe.

About the Opportunity

This is an exciting chance to join our Customer Success team as a German-speaking representative, playing a key role in delivering exceptional customer service and driving business growth.

You'll work closely with our Underwriting Team to prepare tailored loan offers and develop a deep understanding of our customers' needs, business models, and goals.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to build strong relationships with customers and colleagues alike.

Responsibilities and Requirements
  • Provide personalized support to customers.
  • Collaborate with the Underwriting Team to prepare loan offers.
  • Develop a healthy customer lifecycle through effective communication and issue resolution.
  • Flexible and positive mindset.
  • Fluent in German and good English.