Global Network Support Lead

12 hours ago


Stockholm, Stockholm, Sweden Equinix, Inc. Full time

As a Global Network Support Lead with Equinix, Inc., you will be responsible for leading our global network support team in delivering exceptional services to our data center customers. Your expertise will be crucial in ensuring seamless customer experiences and driving business growth through efficient operations.

Responsibilities

  • Provide immediate supervision to a unit or group of employees, assigning tasks and monitoring work at frequent intervals.
  • Manage personnel compared to workload, ensuring staff are fully trained on current functional operational procedures, ticketing system operational procedures, and safety standards.
  • Supervise team's emergency duties, coordinating installations and delivery schedules to ensure optimal performance of the data centers.

Requirements

  • Typically requires a minimum of proven years of related experience with a Bachelor's degree or equivalent work experience.

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