
Technical Program Director
5 days ago
Happy Socks is seeking a product innovation leader to drive innovation and growth in our e-commerce tech stack. As a technical product lead, you will oversee the development of our key supporting systems, including the online e-commerce platform and ERP platform.
**Key Responsibilities:**
- Technology Product Strategy & Vision: Develop and articulate the technology product vision and strategy that aligns with market trends, customer needs, and business objectives.
- Project Lifecycle: Oversee the development of key supporting systems, manage backlogs, and oversee daily work in the tech team.
- Performance Analysis: Define and track key product success metrics to understand product performance, identify improvement areas, and make data-driven decisions.
- Stakeholder Management: Work closely with general managers, marketing, and the tech team to gather input and ensure alignment throughout the product lifecycle.
- Customer-Centric Approach: Advocate for the customer by incorporating feedback and analytical results into product decisions to ensure solutions are customer-centric.
- Roadmap Development: Collaborate with stakeholders to prioritize features and build a compelling product roadmap.
- Launch & Go-to-Market: Coordinate product launches with marketing, sales, and stakeholders to ensure successful adoption and customer satisfaction.
**Requirements:**
- Experience: 3-5 years of experience in product management, ideally within retail (fashion), e-commerce & ERP.
- Technical skills: Sufficient technical literacy to participate in making key choices and effectively communicate with engineering teams.
- Tools: Familiarity with tools like Jira, Asana, and other project management or product management tools.
- Analytical Mindset: Excellent analytical toolset, comfortable working with web analytics, feature usage data, survey data, etc.
- Communication Skills: Excellent communication and presentation skills for cross-functional collaboration, executive updates, and stakeholder management.
- Strategic Thinker: Ability to think big-picture while managing details needed to move the product forward.
At Happy Socks, we value innovation and creativity. We believe that our employees are our greatest asset and are committed to providing them with opportunities for growth and development.
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