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Digital Reality Systems Administrator
7 days ago
Job Summary
We are seeking a highly skilled Digital Reality Systems Administrator to join our team at Hitachi Vantara Corporation. This role will be responsible for the administration and maintenance of our Virtual Reality (VR) systems, ensuring seamless user experiences and optimal system performance.
About the Role
The successful candidate will possess strong technical knowledge of VR systems and use cases, with previous experience in VR development. Excellent communication skills are essential to effectively collaborate with stakeholders and provide top-notch support to users.
Responsibilities
- Administer and maintain VR hardware and software, ensuring optimal performance and uptime.
- Procure new VR hardware and software, staying up-to-date with industry trends and advancements.
- Develop and maintain application documentation and processes, ensuring clarity and consistency.
- Manage user licenses and access, ensuring secure and controlled access to VR systems.
- Solve and manage support issues, providing timely and effective resolutions.
- Provide VR software user support and training, empowering users to maximize their VR experiences.
- Report to 3rd line support, collaborating with external teams to resolve complex issues.
- Lead onboarding activities related to VR, ensuring a smooth transition for new users.
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