Process Improvement Lead

21 hours ago


Stockholm, Stockholm, Sweden Swedbank AB Full time

About the Role

We are seeking an experienced IT Process Manager to join our team of ITSM experts. The successful candidate will be responsible for guiding Swedbank in delivery of high-quality IT Services and supporting the organization in IT Service Management.

Your Key Responsibilities

  • Lead and motivate cross-functional teams to achieve goals and objectives.
  • Develop and maintain strong relationships with internal stakeholders to ensure effective collaboration and communication.
  • Design, implement, and improve processes to support the organization's digital transformation.

Your Skills and Qualifications

  • Demonstrated ability to lead oneself and inspire others towards achieving goals.
  • Strong cooperation skills with a focus on finding solutions collaboratively.
  • Proven ability to work effectively within diverse teams.
  • Familiarity with IT Service Management tools and methodologies.
  • Relevant academic degree or equivalent professional experience.

Our Culture

  • We value innovation and collaboration.
  • We strive to create an environment where everyone can thrive and do their best work.
  • We believe in personal and professional growth through self-leadership and continuous development.


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