
Dynamics CRM Technology Manager Position
8 hours ago
Company Overview:
TN Sweden is a leading provider of digital solutions, shaping the future of technology landscape. We're seeking a proactive and driven Technology Manager for Dynamics CRM to join our team.
About the Role:
In this role, you'll have the opportunity to influence decisions and shape the future of our technology landscape. As the Technology Manager for Dynamics CRM, you will take active ownership of our CRM platform and related areas.
You'll oversee the technical aspects, infrastructure, and application-specific functionalities. Your responsibilities will include managing maintenance, deprecations, enabling new features, supporting, and solutioning enhancements within the Dynamics CRM domain.
Your Responsibilities:
- Lead proactive maintenance plans
- Ensure the technology area is aligned with business needs and develop towards the services strategy.
- Manage and assist sourced partners to optimize service delivery including release, capacity, asset management, IT Security etc. Assist in requirements gathering and quality assurance.
- Provide technical guidance and approve design proposals and projects within the domain.
- Support audit compliance, license management, access reviews, and problem investigation within the domain.
- Define and maintain technical guidelines, procedures, and standards for the Dynamics CRM platform.
About You:
- Minimal bachelor's degree, preferred field of study: technology or business
- Deep knowledge of Dynamics 365 CRM across sales, service, and marketing/customer insights
- Dynamics platform knowledge, including integrations
- Knowledge in Azure Dev Ops, Power Apps, and Power Automate
- Professional experience in roles that greatly worked with Dynamics CRM technologies, and experience in leading projects
- Ability to work across projects – providing guidance and summarizing
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