Regulatory Compliance Associate
4 hours ago
Our Mission:
Karo Healthcare is dedicated to making intelligent health decisions accessible to everyone. Our diverse portfolio spans seven categories, including medical products, with over 80 brands operating across 90 countries. Since 2019, under EQT ownership, we've been rapidly advancing towards a prominent European position in consumer health.
Join the Team:
As a Quality Assurance Associate in our Stockholm office, you'll contribute to ensuring customer satisfaction by addressing complaints, collaborating with internal teams, and engaging with customers. Key responsibilities include:
- Managing the complaints inbox and responding to customer queries.
- Collaborating with internal teams to escalate and resolve customer issues.
- Engaging with customers through effective communication.
- Providing valuable feedback and insights to improve the complaint and consumer service processes.
What We Offer:
As a valued member of our team, you can expect:
- Opportunities to create, grow, and encourage.
- A competitive salary package, flexible schedule, and hybrid model with a primary workplace in the office.
- Responsibility for exciting and challenging projects that have a direct impact on our customers and the industry.
- A very positive work environment in a dynamic, international, and motivated team.
- Start-up spirit while being part of a large international organization with strong values.
At Karo Healthcare, we strive to maintain a Diverse & Inclusive environment, welcoming qualified candidates from all backgrounds and perspectives.
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