Quality Assurance Specialist

5 days ago

Stockholm, Stockholm, Sweden TN Sweden Full time
Job Description

The role of the Quality Assurance Specialist is to ensure that Digital Realty adheres to quality standards, policies, and regulations.

This includes ensuring compliance with internal and external quality and information security requirements, supporting optimal data security, and contributing to the achievement of the Quality goals and objectives of the Nordic Operation.

The Quality Assurance Specialist will collaborate with various business areas, challenge existing processes, and implement new ideas.

Main Responsibilities:

  • Host/participate in audits to verify actual compliance with customer and local requirements.
  • Maintain and uphold Quality Assurance procedures.
  • Provide input into requests for proposals on Quality & Information Security issues.
  • Monitor alignment with internal Quality and Information Security standards and recommend corrective action if necessary.
  • Develop and maintain Quality and Information Security policies and procedures.
  • Respond to contingent events.
  • Monitor the development of crisis resolution plans for Quality & Information Security related issues.
  • Assist Operation with Business Continuity tests and documentation.
  • Coach/instruct/motivate staff to work according to agreed guidelines and procedures.
  • Register and report operational incidents.
  • Ensure lessons learned are noted, follow up is performed and documented.
  • Ensure training and drills are performed and implemented by assisting operational teams.

Professional Qualifications:

  • Good knowledge of relevant standards and certifications (ISO 27001, ISO 22301, SOC2, PCI, GDPR).
  • Process knowledge of quality and/or audit processes and practices.
  • Familiar with ISO 14001, ISO 50001, ISO 45001 & ISO 9001.
  • Skills in developing and maintaining quality documentation.
  • Educated to a bachelor's degree level or equivalent.
  • Proven experience as Quality/Compliance Officer or similar skillset.
  • Minimum 3 years of experience working with quality and certification work.
  • Experience working within a security environment, hosting quality and process audits.
  • Excellent verbal and written communication skills, proficient in English and Swedish.
  • IT literacy; very good understanding of Microsoft Office.

Personal Qualifications:

  • High personal standards: always looking for higher standards with an eye for compliance (zero defects).
  • You are committed, internally driven, and willing to go the extra mile, have the ability to identify opportunities and take the initiative to drive improvement.
  • Open to change; adapts to change, open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.
  • Maintain a professional composure and positive approach even under high-pressure situations.
  • A clean criminal record.

About Working at Digital Realty

At Digital Realty, you'll be part of a supportive and inclusive environment where you can bring your whole self to work.

You will also be given plenty of development opportunities so you can build a rewarding and successful career with Digital Realty.

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