Resource Manager
4 days ago
About Arabelle Solutions Nordics AB
We are a leading provider of turbine island technologies and services, serving over a third of the world's nuclear power plants. Our mission is to deliver reliable power while transitioning to a lower-carbon future. We offer a broad portfolio of services and solutions, including turbine island lifecycle support, to improve power output, reduce environmental footprint, and lower operational costs.
Our Culture
We value a supportive culture that fosters collaboration and innovation. Our diverse team of passionate professionals is dedicated to designing services and solutions that generate power for generations to come. We believe in the importance of diversity and an inclusive mindset, which makes us and our business stronger.
Job Summary
We are seeking a highly skilled Resource Manager to join our Field Service team in Sweden. As a Resource Manager, you will be responsible for overseeing the effective allocation and utilization of field service resources, ensuring optimal deployment to meet client needs, maintain service quality, and achieve operational efficiency.
Key Responsibilities:
- Resource Management
- Manage field employees, including employee contracts, contract reviews, employee performance evaluations, identify training and job assignment, mobilization of field employees, and address daily employee needs and requests.
- Conduct regular audits and inspections on customer sites to identify and address potential safety and quality issues.
- Allocate resources based on skill sets, availability, and project requirements, including monitoring and adjustment in response to changing priorities and unforeseen issues.
- Partner and collaborate with peers globally to ensure the right competence is assigned.
- Facilitate communication between field technicians, project managers, and other stakeholders.
- Evaluate the demand vs. capacity and ensure the availability of internal or external competent resources to meet the business demand.
- Serve as the primary point of contact for own field service personnel.
- Ensure that field personnel have the necessary tools, equipment, training, competence, and information to perform their duties as assigned.
- Track and analyze key performance indicators (KPIs) related to resource utilization, service delivery, and operational efficiency.
- Prepare regular reports on resource management activities and continuously evaluate and enhance resource management practices and tools.
Requirements
Qualifications:
- Bachelor's degree or equivalent in a related field with a minimum of 5 years of experience.
- Proven experience in resource management or a similar role, preferably in a field service environment.
- Strong leadership, organizational, and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in resource management software and tools.
- Strong problem-solving skills and the ability to take decisions under pressure.
Desired Characteristics:
- Experience in the nuclear industry or equivalent field.
- Knowledge of field service management software (e.g., ServiceMax).
- Experience in implementing quality and safety standards in a field service environment.
- Strong Turbine & Generator product knowledge.
- Strong Environmental, Health and Safety mindset and compliance.
- English proficiency required.
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