IT Category Manager

3 days ago


Stockholm, Stockholm, Sweden Intrum Justitia Full time

About Us

Intrum Justitia is a leading credit management company operating in 20 countries across Europe, employing over 10,000 experienced professionals. Our business thrives on expertise in debt collection services, allowing individuals to get out of difficult situations and assist companies in getting paid, thereby positively impacting the economy.

Job Summary

We are seeking an accomplished IT Category Manager to join our team, someone who excels in agile environments, drives change, and embraces new challenges to improve their area of responsibility. As a key member of our procurement team, you will play a pivotal role in supporting our IT modernization journey.

The ideal candidate possesses a solid understanding of IT combined with experience and competence within procurement. You will be responsible for managing commercial and contractual aspects of substantial parts of global IT activity, designing the global plan for Intrum's IT spend, and collaborating with relevant business lines to ensure smooth procurement delivery.

This position will involve developing and implementing IT category plans, conducting sourcing initiatives, and coordinating spend under management with Intrum's overall business goals as well as IT strategies and priorities. Categories include IT Consulting, online services, IT Hardware and Enterprise Infrastructure, and SaaS/Software.

Main Responsibilities:

  • Manage all new IT procurement activities and support business-led sourcing initiatives, becoming a partner that adds value and is preferred by the business.
  • Implement all relevant contracts to ensure supply continuity and reduce risk/cost where possible.
  • Create and execute Category Management, which involves developing and coordinating strategy for all IT-related activities.
  • Ensure procured products and services align with and support the IT strategy.
  • Lead Strategic Sourcing and Negotiation processes to help the IT community on a global level.
  • Act as a Subject Matter Expert, showing substantial professional knowledge of multiple subject areas in IT categories.
  • Manage supplier performance, ensuring service consistency, quality, and compliance with contracts and established service level agreements.
  • Work closely with stakeholders to drive continuous improvement in source-to-contract and procure-to-pay end-to-end processes.
  • Be the main point of contact for all IT inquiries, new procurement initiatives, and provide help to the business on daily queries and issue resolution.
  • Participate in creating group procurement strategies and policies.
  • Encourage continuous improvement practices and innovation for the category.
  • Participate in developing key KPIs for the category and procurement in general.


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