Platform Support Engineer
4 days ago
Our Mission
We break down communication barriers and connect people worldwide through innovative solutions. As a proactive and hands-on platform engineer, you will be part of a diverse group of people from all over the world who come together every day to create meaningful products that bridge cultural and geographic distances.
Key Responsibilities
- Provide expert-level IT support to employees across Rebtel's offices, both onsite and remotely.
- Manage onboarding and offboarding processes, including account setup, device provisioning, and access management.
- Troubleshoot and resolve complex technical issues in macOS, Windows, and Linux environments.
- Maintain and improve IT documentation, including troubleshooting guides and IT policies.
- Work closely with DevOps and Engineering teams to enhance internal IT infrastructure.
What We Look For
We are looking for a highly skilled and experienced IT professional who can join our team and contribute to our mission. If you have a passion for IT operations, end-user support, and automation, and you are passionate about making a difference in people's lives, then we encourage you to apply.
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