Client Onboarding Specialist

10 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

Job Description:

The successful candidate will work directly with clients to set expectations on go-live dates and prepare for the implementation of Hogia. As a gatekeeper, they will ensure seamless system setup and client onboarding. This role requires strong project management skills, excellent communication, and analytical abilities.

Responsibilities:

  • Manage client expectations and deliver contractual elements
  • Work across projects of varying complexity, including bespoke requirements
  • Ensure accurate reporting and validation before resource allocation
  • Collaborate with the Allocation and Resourcing team for effective resource utilization
  • Exercise judgment and provide guidance based on experience, practices, and precedents
  • Act as an interface with other departments and handle escalations when necessary
  • Communicate updates to the wider teams consistently
  • Contribute to knowledge sharing and team development sessions


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