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Operations Coordinator, Supply Chain Manager
9 hours ago
The Operations Specialist plays a crucial role in ensuring the efficient supply activation and courier engagement across various markets. This regional position involves overseeing the activation journey of new couriers, designing tailored strategies to boost engagement, and streamlining transitions between onboarding and activation processes.
Key Responsibilities- Owning the early lifecycle activation process for new couriers, ensuring seamless onboarding and continuous engagement.
- Developing and executing targeted activation plans for the courier community, leveraging data insights and creative approaches.
- Serving as a liaison between onboarding and activation teams, minimizing churn in the early stages and optimizing the overall activation experience.
Requirements
- Previous experience in operations, marketing, or customer-facing roles, preferably with knowledge of data analysis and visualization tools.
- Familiarity with courier engagement strategies and incentive planning, with a focus on driving activation and retention.
- Demonstrated problem-solving skills, attention to detail, and ability to work independently with high efficiency.
- Excellent communication skills, with the capacity to navigate complex situations and adapt to changing market trends.
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