
Customer Success Strateg
9 hours ago
Vi söker en utåtriktad och driven kundsucces manager som vill vara med och hjälpa våra kunder att uppnå sina mål.
BolagetPå CheckProof tar vi inspektioner inom tung industri till nästa nivå med vår innovativa digitala plattform. Vi har funnits i tio år och befinner oss nu i en spännande expansionsfas.
RollenSom Customer Succes Manager hos oss blir du nyckelpersonen för våra kunder. Du kommer att ansvara för onboarding, utbildning och uppföljning för att säkerställa att kunderna får ut maximalt värde av CheckProof. Du kommer att bygga långsiktiga relationer, förstå deras behov och bidra till att våra lösningar blir en naturlig del av deras verksamhet. Dessutom kommer du att arbeta proaktivt med merförsäljning och kundutveckling.
- Onboarda och utbilda nya kunder, både i Sverige och internationellt.
- Bygga och bibehålla starka kundrelationer för att säkerställa kundnöjdhet och långsiktig användning av CheckProof.
- Hjälpa kunder att optimera sitt användande av CheckProof och nå sina verksamhetsmål.
- Identifiera nya affärsmöjligheter och driva merförsäljning genom tilläggstjänster och systemintegrationer.
- Genomföra analyser för att förstå kundbehov och utveckla strategier för att minimera kundbortfall.
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