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Business Performance Analyst
9 hours ago
We are a high-growth environment with an extremely ambitious team. We are seeking a Business Performance Analyst to join our team and contribute to driving business growth and improving customer experience.
The successful candidate will be responsible for developing and implementing business plans that meet service-level agreements and cost targets.
Key Responsibilities:
- Develop and implement business plans that meet service-level agreements and cost targets.
- Generate reports on performance metrics such as handling time, occupancy, shrinkage, and other operational metrics.
- Conduct ad-hoc scenario simulations and sensitivity analyses to ensure optimal resource allocation under varying conditions.
Requirements:
- Experience in forecasting, capacity planning, and scenario modeling within a Workforce Management context.
- Advanced skills in Excel or similar tools.
- Able to independently identify and address issues, even in ambiguous or unfamiliar situations.
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Business Performance Analyst
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Strategic Business Analyst
9 hours ago
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