Learning Experience Manager

10 hours ago


Stockholm, Stockholm, Sweden Learnster Full time

At Learnster, we are dedicated to empowering individuals and fostering learning cultures through our cutting-edge learning management system. As a Customer Success Manager, you will be responsible for managing a portfolio of customers and ensuring they get maximum value out of our product.

Key Responsibilities:
  • Shaping our customers' success stories, building lasting relationships, and contributing to Learnster's continuous growth journey.
  • Helping our customers understand, use, and get high value from our product and services.
  • Running customer onboarding projects, including project management, training, and coaching.

To succeed in this role, you will need:

  1. Experience in a similar role, preferably in a SaaS B2B Company.
  2. Understanding of how companies and organizations work with goals, skills development, and learning.
  3. Natural ability to build relationships with people in leading positions and manage their expectations.
  4. Well-developed sense of language, and the ability to communicate fluently in Swedish and English.
  5. Ability to quickly learn new digital tools and define yourself as tech-savvy.

Join us for an exciting journey in a scale-up with strong investors, flexible work arrangements, health and wellness benefits, and continuous learning opportunities.



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