D365 Customer Service Product Development Specialist

2 weeks ago


Malmo, Skåne, Sweden Veritaz Full time
About the Role

We require a highly skilled and experienced professional with a strong understanding of Microsoft Dynamics 365 Customer Service integrations and virtual tables. The ideal candidate will have experience working at an enterprise level for several years and be familiar with Azure and other SaaS products.

  1. Design and develop customizations and configurations to deliver new features using Microsoft Dynamics 365 Customer Service and Power Platform.
  2. Develop and configure Microsoft D365 Contact Centre, as well as integrate third-party voice and digital messaging solutions with D365 CS.

The selected candidate will also have experience with building anonymization/delete functionality according to GDPR and migration activities including planning, development, and execution.



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