Business Operations Specialist

9 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

At TN Sweden, we strive to deliver innovative solutions and consultancy services that drive growth and optimize operations.

Key Responsibilities:
  • We are seeking a seasoned IT expert to implement and support IT operations aligned with our operational standards, policies, and ways of working.
  • Maintaining high availability and performance of IT infrastructure is crucial for our organization's success.
  • The ideal candidate will proactively identify potential system risks and weaknesses, implementing measures to strengthen resilience.
  • Collaboration with the security team is essential to ensure compliance with security protocols and manage findings.
  • Identifying areas for automation within operations and implementing relevant tools to enhance efficiency is key to our organization's success.
  • Working closely with DevOps and software engineering teams to streamline CI/CD pipelines and deployment processes is vital.
  • Reviewing and refining standard operating procedures (SOPs) for IT operations is an ongoing process.
  • Serving as a point of contact for stakeholders in technical operations for selected domains is crucial.
  • Participating in planning and scoping discussions to align IT operations with business needs is essential.
  • Establishing and monitoring key performance indicators (KPIs) for IT operations is vital.
  • Providing insights and recommendations to IT management on improvements is key to our organization's success.
  • Ensuring accuracy, quality, and compliance in operations documentation is paramount.
Description of Knowledge and Experience:
  • A minimum of 5 years of experience in operations specialist roles or technical project management is required.
  • Experience in Financial Services, preferably in the Credit risk domain, is highly desirable.
  • The ideal candidate will have hands-on experience with Jira setup, Confluence, and other relevant SDLC tools.
  • Strong stakeholder management experience and effective communication skills are essential.
  • Ability to work collaboratively with cross-functional teams and strong attention to detail are vital.
  • Taking ownership to resolve blockers and impediments is crucial.
  • Master's degree in Engineering, Information Technology, Computer Science, or a related field is preferred.
  • Proficiency in English is a must.


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