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Infrastructure Support Specialist

2 months ago

Helsingborg, Skåne, Sweden WLG Full time
Unlock Your Potential as an Infrastructure Administrator

Are you passionate about delivering exceptional IT services and supporting innovative solutions? Do you have a knack for troubleshooting and resolving complex technical issues? We're seeking a skilled Infrastructure Administrator to join our team at WLG, a leading Digital Solution Company.

About the Role:

  • Support the day-to-day operations of our Field Service Engineers support team.
  • Deploy SCCM packaged applications with precision and efficiency.
  • Work on operational tasks that require attention to detail and technical expertise.
  • Provide Tier 2 and 3 support for issue resolution, focusing on packaging and FSE support.
  • Stay ahead of the curve by exploring opportunities to improve our services and adapt to emerging technology and security threats.

What We're Looking For:

  • Experience with SCCM for deploying packaged applications.
  • Proven ability to provide end-user support and services in an enterprise Microsoft Windows environment.
  • In-depth understanding of Windows operating systems and their nuances.
  • Basic scripting skills in PowerShell and Batch scripting.
  • Familiarity with virtualization technologies like VMware for testing packages.
  • Understanding of ITIL Processes and how they apply to our operations.
  • Experience with Windows patching, troubleshooting, and patch management.
  • Basic knowledge of network and network security fundamentals.
  • Understanding of Microsoft Active Directory and its role in our infrastructure.
  • Relevant experience with hands-on work in Microsoft Infrastructure.
  • Self-motivation, a willingness to learn, and adaptability in a fast-paced environment.
  • Excellent communication skills and fluency in English.

What We Offer:

  • B2B contract or permanent contract options.
  • A healthy work-life balance.
  • A stable work environment with a supportive team.