Senior Support Services Owner

2 months ago


Lund, Skåne, Sweden Oracle Full time
Job Overview:

At Oracle, we're dedicated to empowering healthcare organizations with cutting-edge technology and innovative solutions. As a Senior Support Services Owner, you'll play a vital role in driving client success and elevating our support services to new heights.

Key Responsibilities:
  • Manage complex client relationships with high variability
  • Influence client support strategy for value achievement and targeted outcomes
  • Develop continuous improvement strategies for our support processes
  • Act as the single point of contact for cross-organizational support escalations
  • Provide expertise on support processes and advise on expectations for internal stakeholders and external clients
  • Contribute to internal team value and improvements

What We Offer:
  • A competitive salary and exciting benefits package
  • Flexible working options to support your well-being
  • Learning and development opportunities to advance your career
  • An inclusive culture that values diversity and inclusivity

Requirements:
  • Bachelor's degree in IT, Healthcare, or related field
  • At least 6 years of software implementation and support work experience
  • Healthcare information technology consulting, support, project/program management, client relationship management, and/or other client-facing or HCIT solution work experience
  • Fluent in English and Swedish

Preferred Qualifications:
  • Cerner Millennium experience
  • Client relationship/service management experience
  • Experience working in Application Managed Services or SolutionWorks business units


  • Lund, Skåne, Sweden Oracle Full time

    At Oracle, we're dedicated to creating a human-centric healthcare experience powered by unified global data. Our mission is to improve health, reduce costs, and enhance the healthcare experience for patients, providers, payers, and the global population.As a global leader in healthcare technology, we're seeking a Senior Support Services Owner to drive...


  • Lund, Skåne, Sweden Belmont Lavan Ltd Full time

    Job Title: Senior IT Support EngineerWe are seeking an experienced Senior IT Support Engineer to join our team at Belmont Lavan Ltd. As a key member of our Field Service Engineers support team, you will be responsible for providing high-quality support and services in an enterprise Microsoft Windows environment.Key Responsibilities:Deploying SCCM packaged...


  • Lund, Skåne, Sweden Alfa Laval Full time

    Alfa Laval is a leading global supplier of products and solutions for heat transfer, separation, and fluid handling.We are committed to accelerating success for our customers, people, and planet by providing innovative and sustainable solutions.This role plays a crucial part in delivering these solutions by acting as the local technical specialist on site....


  • Lund, Skåne, Sweden Infotree Global Solutions Full time

    At Infotree Global Solutions, we are seeking an experienced Senior DevOps Professional to join our team.We believe that a candidate with more than 8 years of experience in the field will be ideal for this role. The successful individual should possess a high level of independence and expert competence.This senior position involves being part of a closely...

  • Expert Web Developer

    2 months ago


    Lund, Skåne, Sweden TBAuctions Full time

    About TBAuctionsTBAuctions is a prominent online auction platform that facilitates the sale of a wide range of items, including machinery, vehicles, equipment, and industrial tools. As a leading player in the industry, we are committed to providing a seamless and efficient experience for both buyers and sellers.Our team is looking for an experienced Senior...


  • Lund, Skåne, Sweden Teleperformance Full time

    Are you looking for a rewarding career opportunity that combines customer service skills with a passion for continuous improvement?We are seeking a highly motivated and fluently Norwegian-speaking Customer Service Representative to join our team in Greece.About the RoleThis is a fantastic opportunity for an individual who is passionate about delivering...


  • Lund, Skåne, Sweden Better Cotton Full time

    About the RoleWe are seeking a Senior Labour Compliance Specialist to join our team in promoting decent work and improving social auditing practices. As a key member of our certification programme, you will provide technical input, develop tools, and ensure that our social auditing processes meet the highest standards.In this role, you will work closely with...


  • Lund, Skåne, Sweden Axis Communications AB Full time

    About the RoleWe are seeking an experienced Full Stack Developer to join our Axis365 Team in the Information Systems Department. As a solutions expert, you will work on innovative projects that enhance user collaboration across the organization, focusing on React TypeScript, C#, SharePoint Framework (SPFx), and Microsoft 365 environments.Key...


  • Lund, Skåne, Sweden Bosch Full time

    Job DescriptionWe are seeking a highly skilled Senior Computer Vision Engineer to join our team at Bosch in Lund, Sweden. As a key member of our research and development team, you will be responsible for developing and implementing advanced computer vision algorithms for motion capture systems.About the Project:The goal of this project is to create a...


  • Lund, Skåne, Sweden Axis Communications Full time

    About Axis CommunicationsAxis Communications is a leading provider of network video surveillance solutions, dedicated to helping organizations achieve their security and business objectives.Salary and BenefitsWe offer a competitive salary, ranging from €60,000 to €80,000 per year, depending on experience. Additionally, our benefits package includes...


  • Lund, Skåne, Sweden Qlik Full time

    About QlikAt Qlik, we transform complex data landscapes into actionable insights and turn complex data challenges into new opportunities.Job Title: Data Transformation SpecialistWe are seeking a highly skilled Senior Backend Software Engineer to join our team at Qlik R&D in Lund, Sweden. As a Data Transformation Specialist, you will be responsible for...


  • Lund, Skåne, Sweden Alfa Laval Full time

    About Alfa LavalAt Alfa Laval, where 140 years of rich history meets a dynamic start-up culture, we're renowned for our leading-edge technology to enable energy efficiency, clean energy, and water solutions. Our journey of innovation is far from over, and we invite you to join us in shaping a brighter future. We value collaboration, inclusion, and a learning...


  • Lund, Skåne, Sweden Sigma Connectivity Engineering Full time

    Job Title: Embedded Software ExpertAre you a passionate Embedded Software Developer looking to work on cutting-edge projects? Do you thrive in a collaborative, cross-functional environment? Sigma Connectivity Engineering is now looking for several mid and senior Embedded Software Developers to join our dynamic team of consultants.As an Embedded Consultant,...

  • Software Engineer

    1 month ago


    Lund, Skåne, Sweden Axis Communications AB Full time

    About the RoleWe are seeking an experienced Full-Stack Developer to join our Axis365 Team in the Information Systems Department. As a key member of our team, you will work on innovative projects that enhance user collaboration across the organization, focusing on React TypeScript, C#, SharePoint Framework (SPFx), and Microsoft 365 environments.Key...


  • Lund, Skåne, Sweden Oracle Full time

    At Oracle, we're shaping the future of healthcare by harnessing technology to create innovative solutions.We're seeking a skilled Digital Healthcare Solutions Consultant to join our team and work on an exciting project that's transforming the way hospitals and primary care facilities manage patient health.This integrated digital healthcare environment aims...


  • Lund, Skåne, Sweden Axis Communications AB Full time

    About the RoleAs a Cloud Infrastructure Specialist at Axis Communications AB, you will play a vital part in developing and operating core functionality in the Axis Cloud Connect platform. This exciting opportunity is perfect for an enthusiastic DevOps professional who enjoys working with others and values collaboration.The Connected Infrastructure team...


  • Lund, Skåne, Sweden Alfa Laval Full time

    About the JobAt Alfa Laval, we're accelerating success for our customers, people, and planet by having dedicated professionals with a curious mind.We provide IT solutions for information exchange between applications within Alfa Laval or between Alfa Laval and external parties.You'll be part of a larger integration team helping the entire organization create...


  • Lund, Skåne, Sweden Infotree Global Solutions Full time

    We are looking for a highly skilled Research and Development Paperboard Specialist to join our team at Infotree Global Solutions.This is an exciting opportunity to work in a laboratory environment performing tasks with good care and having analytical thinking.Your daily tasks may include:Working in a material analysis laboratory environment Prepare and...


  • Lund, Skåne, Sweden Axis Communications Full time

    Company Overview:Axiscurrently operates in a fast-paced and competitive market, driven by innovation and a strong culture of daring to succeed. Our success is largely due to our highly skilled staff and their ability to think big. We believe in empowering our employees to constantly break new ground.We're seeking a highly motivated manager who aspires in...


  • Lund, Skåne, Sweden Axis Communications Full time

    About Axis CommunicationsAxis Communications is a world leader in network video and a fast-growing organization that values creativity, empowers people to take responsibility, and promotes professional and individual growth.Estimated Salary Range:SEK 650,000 - SEK 800,000 per year (approximately USD 65,000 - USD 80,000), depending on experience and...