Technical Innovation Leader

4 days ago


Stockholm, Stockholm, Sweden JACOBS DOUWE EGBERTS Full time
Company Overview

At JACOBS DOUWE EGBERTS, we specialize in Intelligent Automation, Microsoft O365 (including Power Platforms and Power BI), UIPath, and SAP solutions. Our team crafts seamless digital experiences and empowers organizations to thrive in the digital age.

Job Description:

We are seeking a passionate IT Application Specialist to join our dynamic team. This is an opportunity to revolutionize the way we leverage technology to drive business excellence.

Key Responsibilities:

  • Coordinate IT vendors for end-user support, procure IT materials and services for Stockholm Office & Gävle coffee factory.
  • Leverage cutting-edge technologies to streamline processes and drive efficiency through intelligent automation / digitalization initiatives. Serve as a subject matter expert in Microsoft O365, providing strategic guidance and support in utilizing Power Platforms and Power BI to unlock actionable insights.
  • Take ownership of projects and change initiatives from inception to execution, embracing an autonomous working style.
  • Deliver exceptional support and foster strong relationships with stakeholders, cultivating a customer-centric mindset.
  • Assist users with technical issues, guiding them to service desk or other appropriate resources when necessary for timely issue resolution.
  • Maintain local application register and other technical documentation.
  • Manage hardware and software resources, ensuring effective allocation and maintaining inventory for selected hardware and assigning equipment properly.
  • Ensure all IT activities comply with internal policies, industry standards, and legal regulations, collaborating with the global information systems team.
  • Travel once a month to Gävle / Stockholm and / or other offices in Scandinavia.

Qualifications:

  1. Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
  2. 2-4 years of experience in IT support, application support, system administration, or a similar role.
  3. Preferred experience in Intelligent Automation, Microsoft O365 (Power Platforms, Power BI), UIPath, and SAP.
  4. Demonstrated autonomy in managing projects and change initiatives.
  5. Strong customer orientation with excellent support skills in common applications, particularly within the O365 suite.
  6. Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
  7. Fluent in English and Swedish.
  8. Strategic mindset with a passion for driving technological innovation and business transformation.

What We Offer:

  • Work environment that encourages collaboration and creativity.
  • Professional growth and development opportunities.
  • Meaningful impact on businesses and communities through technology.
  • Excellent coffee culture.

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