
Digital Threat Manager
3 days ago
Fighting Cybercrime Together
We believe that fighting cybercrime requires collaboration and expertise. As a Technical Account Manager at TrueSec, you will join a team of dedicated professionals who share your passion for cybersecurity. Together, you will help our customers protect themselves against cyber threats and stay ahead of the evolving threat landscape.
Your Key Responsibilities:
- Participate in operational and strategic meetings as part of the customer team.
- Develop and present operational reports to our customers.
- Be responsible for a group of clients as their primary point of contact for any technical issues regarding the service.
- Provide general advice and interpretation of customer needs and TrueSec's services.
- Help the customer on their cybersecurity journey utilizing the full range of services TrueSec can offer.
Requirements:
- Excellent technical understanding combined with strong communication skills.
- Operational experience in cybersecurity monitoring or similar experience working with technical MSSP services.
- Minimum 2 years working in a customer-facing role.
- Ability to respond rapidly, multi-task, and communicate effectively both verbally and in writing with customers, team members, and engagement managers.
- Hands-on experience in EDR, NDR, and/or SIEM.
- Outstanding written and verbal communication skills.
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