Department Head

2 days ago


Stockholm, Stockholm, Sweden Urban Outfitters Full time

Job Description:

Store Leadership

We are seeking a results-driven and customer-focused retail professional to join our team as a Store Manager at one of our US locations. As a key leader in our organization, you will be responsible for leading a team of sales associates, department managers, and other support staff to achieve store goals and objectives.

Key Responsibilities:

  • Lead and direct a team of sales associates, department managers, and other support staff to achieve store goals and objectives.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Collaborate with regional and national teams to share best practices, implement new initiatives, and achieve business objectives.
  • Analyze sales data, customer feedback, and other metrics to identify areas for improvement and inform strategic decisions.
  • Stay up-to-date on current fashion trends and industry developments, incorporating this knowledge into store visual merchandising, marketing efforts, and customer interactions.

Requirements:

  • Minimum 3-5 years of experience in a senior retail management role, preferably with a fashion retailer.
  • Proven track record of achieving sales growth, improving customer satisfaction, and increasing employee engagement.
  • Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a team.
  • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a focus on quality and attention to detail.

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