Equipment Reliability Manager

15 hours ago


Stockholm, Stockholm, Sweden Atlas Copco Holding GmbH Full time

Job Summary

The Uptime Engineer will drive service excellence by optimizing equipment uptime, improving service workflows, and ensuring outstanding customer support. You will work closely with technical teams, sales, and customers to align maintenance strategies with customer needs and improve service offerings.

About You

We are looking for a proactive and organized professional with a passion for technology and customer service. The ideal candidate will have knowledge of preventive maintenance and equipment lifecycle management, as well as good organizational and multitasking abilities.

Key Responsibilities

  1. Develop and implement proactive maintenance plans to reduce downtime and optimize performance.
  2. Monitor equipment data and identify opportunities for improvements and efficiency gains.
  3. Analyze product status reports to schedule preventive maintenance and necessary repairs in collaboration with the planning team.
  4. Work alongside the Uptime Center to drive continuous improvement initiatives for better reliability.
  5. Act as a bridge between service, sales, and technical teams to align maintenance strategies with customer needs.
  6. Use uptime data insights to identify business opportunities and improve service offerings.
  7. Foster strong relationships with dealers and customers, ensuring seamless service support.
  8. Oversee service workflows in our C4C customer relationship system, ensuring timely task completion.
  9. Maintain accurate records of customer information, maintenance history, and performance data.


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