Media Product Onboarding Expert
1 week ago
About This Opportunity
We're seeking a skilled Media Product Onboarding Expert to join our team at Net Insight. As part of our Customer Success unit, you'll focus on delivering comprehensive onboarding experiences that exceed customer expectations.
Your Key Responsibilities:
- Develop tailored onboarding plans, taking into account client requirements and goals.
- Collaborate with internal teams to ensure seamless integration and effective solution delivery.
- Maintain close relationships with key stakeholders, providing ongoing support and guidance throughout the onboarding process.
Requirements:
- Minimum 10+ years of experience in Customer Success Management, Systems Engineering, or DevOps Engineering with a focus on media and broadcast technologies.
- Strong knowledge of Linux environments, scripting languages (Bash/Shell), and Python programming.
- Excellent communication skills, with the ability to articulate technical information to both technical and non-technical audiences.
- Proactive problem-solving skills, with a focus on finding efficient solutions to complex challenges.
- Ability to thrive in a fast-paced environment, adapting quickly to changing priorities and deadlines.
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