Fulfilment Planning Strategist

5 days ago


Malmo, Skåne, Sweden Ingka Services AB Full time

Ingka Services AB is a crucial part of making Ingka's omnichannel retailing a reality. We are committed to providing seamless and excellent customer experiences across all touchpoints for the many people.

About Us

We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs.

The Role

You will lead, provide support and guidance to the countries to ensure optimal strategical, tactical and operational fulfilment planning for goods and services, its execution, scenarios and consequences, delivering to the goals.

Key Responsibilities:
  • Lead the fulfilment planning agenda on assigned topics and processes through a strong and interdependent leadership and skillset.
  • Enable fulfillment planning to be a core element of INGKA's success with its strategic direction towards affordability, accessibility, and proactively working to improve customer experience.
  • Drive fulfilment planning digitalization with a focus on AI and automation to develop new value-added solutions and capabilities.
  • Engage with the country fulfilment planning matrix to co-create, inspire and foster a performance-driven culture.


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