Delivery Director

12 hours ago


Stockholm, Stockholm, Sweden Klarna Full time
About Klarna

Klarna is a leading global fintech company with over 85 million active users and 2 million transactions per day. We're shaping the future of payments and e-commerce.

We're seeking an experienced professional to join our Delivery/Implementation team as a Delivery Manager. As a key member of this team, you will be responsible for ensuring smooth experiences for our partners while implementing our products and solutions.

Your primary focus will be on guaranteeing high-quality integrations with our partners. You'll work closely with our product and engineering teams, deepening your knowledge of the e-commerce and payments industry.

As part of this role, you will:

  • Manage multiple partner relationships and concurrent projects.
  • Maintain integrations, troubleshoot issues, and provide operational support as needed.
  • Collaborate with internal teams to define solution designs and scopes for partner integrations.
  • Drive development priorities aligned with solution design and scope.
  • Understand Klarna's product architecture to support successful integrations.
  • Ensure Klarna quality standards are exceeded for partner integrations.
  • Manage reported issues and coordinate their resolution.
  • Set standards and processes for best practices in partner integrations.
  • Provide training, documentation, and knowledge sharing on partner systems and integrations.
  • Communicate effectively with distribution partners via various channels.


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