
Delivery Director
12 hours ago
Klarna is a leading global fintech company with over 85 million active users and 2 million transactions per day. We're shaping the future of payments and e-commerce.
We're seeking an experienced professional to join our Delivery/Implementation team as a Delivery Manager. As a key member of this team, you will be responsible for ensuring smooth experiences for our partners while implementing our products and solutions.
Your primary focus will be on guaranteeing high-quality integrations with our partners. You'll work closely with our product and engineering teams, deepening your knowledge of the e-commerce and payments industry.
As part of this role, you will:
- Manage multiple partner relationships and concurrent projects.
- Maintain integrations, troubleshoot issues, and provide operational support as needed.
- Collaborate with internal teams to define solution designs and scopes for partner integrations.
- Drive development priorities aligned with solution design and scope.
- Understand Klarna's product architecture to support successful integrations.
- Ensure Klarna quality standards are exceeded for partner integrations.
- Manage reported issues and coordinate their resolution.
- Set standards and processes for best practices in partner integrations.
- Provide training, documentation, and knowledge sharing on partner systems and integrations.
- Communicate effectively with distribution partners via various channels.
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