Desktop Support Technician

8 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

As a Technical Support Specialist at King, you will play a crucial role in providing exceptional technical support to our employees. This is an excellent opportunity to work in a dynamic environment and contribute to delivering high-quality technical support.

About the Job

The successful candidate will have strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues efficiently. As a Technical Support Specialist, you will work closely with cross-functional teams to design and implement innovative solutions.

Key Responsibilities
  1. Provide technical support to employees via phone, email, and in-person.
  2. Analyze complex technical issues and develop effective resolutions.
  3. Develop and maintain accurate records of incidents, requests, and service requests using ServiceNow.
  4. Collaborate with cross-functional teams to deliver high-quality technical support.
  5. Mentor junior team members and provide coaching and development opportunities.


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