Digital Banking Expert

10 hours ago


Stockholm, Stockholm, Sweden Banqsoft Full time

Job Description

We are seeking a highly skilled Digital Banking Expert to join our team at Banqsoft. As a Digital Banking Expert, you will play a key role in developing and delivering solutions that enhance customer experiences, improve efficiency, drive innovation, and empower banks and financial organizations across Europe.

About the Role

In this role, you will be responsible for information gathering, analyzing incidents, and conducting root cause analysis. You will also be the go-to expert for our customers, offering seamless support to enhance their daily business operations. Additionally, you will run customer meetings, workshops, and presentations, showcasing your expertise and strategic insights.

Key Responsibilities

  • Responsible for information gathering, analyze incidents and conduct root cause analysis.
  • Be the go-to expert for our customers, offering seamless support to enhance their daily business operations.
  • Run customer meetings, workshops, and presentations, showcasing expertise and strategic insights.
  • Drive the configuration and testing processes, ensuring the highest standards of precision and efficiency.
  • Participate in project teams dedicated to implementing cutting-edge solutions for both new and existing clients, ensuring seamless go-live processes.
  • Actively participate in sales activities by responding to RFIs/RFPs, showcasing your knowledge and expertise to potential clients.

Requirements

To succeed in this role, you will need:

  • At least 2-3 years relevant work experience
  • Minimum a bachelor's degree within IT, Business Administration or similar
  • An interest in technology and IT
  • Can-do attitude when faced with new challenges
  • Excellent communicative skills in English
  • Self-motivated and driven by continuous learning
  • Strong alignment with our Employee DNA


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