Financial Experience Expert

7 hours ago


Stockholm, Stockholm, Sweden SAVR Full time

Welcome to SAVR, a dynamic and forward-thinking organization that's passionate about delivering exceptional customer experiences. We're seeking a talented Financial Experience Expert who will be at the heart of ensuring our customers receive unparalleled support and service.

This pivotal role involves becoming a product expert, enabling effective assistance with customer inquiries. You'll conduct thorough analyses to understand customer questions, proactively addressing issues, and enhancing the overall customer experience.

You'll engage with customers through live chat, email, and phone, ensuring each customer feels heard, valued, and supported. Collaboration with other team members within CX and external partners is crucial in resolving queries, sharing insights, and building a stronger, customer-focused environment.

We value a proactive approach, keen eye for detail, previous experience from working in a customer-centric environment, independence, teamwork, skilled communication, problem-solving, and a genuine love for engaging with people.



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