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Help Desk Expert

1 week ago

Uppsala, Uppsala, Sweden TN Sweden Full time
Key Responsibilities
  • Provide expert technical support to end-users via multiple channels.
  • Efficiently log incidents in our ticketing system.
Requirements
  • Academic degree or equivalent in IT.
  • Strong knowledge of Cloud technologies.
  • Proficient in installing, configuring, troubleshooting, and managing Windows, macOS, and iPhones.
  • Expertise in working with Azure solutions, including Microsoft Endpoint management, Intune, software packaging, and distribution.
  • Familiarity with PowerShell scripting.
  • Networking proficiency encompassing security, wifi, and switches.
  • Fluent in both Swedish and English, verbally and in writing.