Product Expert

2 days ago


Nacka Municipality, Sweden TN Sweden Full time

About the Role

We are seeking a highly skilled Product Expert to join our team. As a key member of our Operations department, you will be responsible for delivering, supporting, and handling technical contacts with customers for our Net iD, ID Server, and Access Gateway products.

You will work closely with our development and Sales teams to provide expert solutions for our customers, leveraging your knowledge of federation, OpenIDConnect, ADFS, and enterprise Windows environments.

Key Responsibilities
  • Collaborate with cross-functional teams to identify customer needs and develop tailored solutions.
  • Provide technical expertise to resolve complex issues and ensure high-quality service delivery.
  • Stay up-to-date with industry trends and advancements in authentication solutions.
Requirements

To succeed in this role, you will need:

  • A strong background in IT and technology, with at least 5 years of experience in enterprise Windows environments.
  • Excellent problem-solving skills and the ability to think critically.
  • Effective communication and interpersonal skills, with the ability to work with diverse stakeholders.
  • Knowledge of reverse proxy, Exchange, access control, PKI, AVD, and security-oriented mindset.
  • Ability to propose new development ideas to improve our products.
What We Offer

We offer a dynamic and innovative work environment, with opportunities for growth and professional development.

About Us

TN Sweden is a European cybersecurity company founded in 2006. We deliver specialized software and services that help organizations secure identities, authorization, access, and data in a user-friendly way.

We prioritize employee well-being, community, and corporate culture, ensuring short decision paths and great opportunities for development.



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