
Automated Communication Solutions Developer
3 days ago
TN Sweden is seeking a highly skilled Automated Communication Solutions Developer to join our team in Stockholm.
Job Overview:The client is seeking to improve their automated customer communication process. We aim to build a GFCP level capability for automated communication with our customers.
To achieve this, we will gather and summarize scope requirements from Sanctions, Know Your Customer (KYC), Transaction Monitoring (TM), and Fraud (FM). Representatives from these units will be interviewed 1 by 1 and/or in big workshops or through other information-gathering structures.
The consultant will work closely with representatives from Fraud Management to gather information and support the interview process.
The outcome of this project shall be:
- A detailed report outlining the work done, explaining different GFCP units' needs and how the final requirement scope has been concluded.
- Business requirements (Functional + non-functional) preferably expressed by Use Cases (UML graphs + necessary text) so the future design work will be easier and steps can be taken towards choosing a final solution for automated customer communication.
Duration: ASAP - September 30th.
Required skills:
Experience of working with Banks/Financial Services and strong technical skills.
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