IT Leadership Role

6 days ago


Gothenburg, Västra Götaland, Sweden TN Sweden Full time

We are looking for a passionate leader to join our team at Jeppesen, a subsidiary of The Boeing Company. As a Line Manager, you will be responsible for leading a team of highly skilled Customer Success Service Professionals.

Key responsibilities include:

  • Work with the strategic objectives for the department
  • Manage, coach, counsel, mentor and provide developmental opportunities to enhance employee performance and capabilities
  • Maintain a positive, results-oriented work environment
  • Lead the team while ensuring all customer SLA's are adhered to
Requirements:
  • A background in the IT and/or Aviation industry
  • A track record of being a good coach to teams and individuals
  • Passion for always improving ways of working and eagerness to learn
  • Passion for Customer Success
  • Experience with Premium Support and customer engagement
About Us:

Jepessen is one of the largest software development companies in Gothenburg, developing innovative resource management and optimization solutions for leading airlines.



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